Frequently Asked Questions
Everything you need to know about your yoga and wellness journey.
How do I clean and maintain my Gaiam yoga mat?
For most mats, we recommend wiping them down with a damp cloth and a mild detergent or our organic mat wash. Avoid direct sunlight during drying to prevent brittleness.
What is your return policy for yoga gear?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygienic reasons, opened yoga mats and towels cannot be returned.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.
Are Gaiam products eco-friendly?
Sustainability is at our core. Many of our mats are made from recyclable TPE or natural rubber, and we prioritize non-toxic materials that are free of harmful phthalates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through Afterpay.