Returns & Exchanges
At Gaiam, we want you to be completely satisfied with your purchase. If you are not happy with your yoga gear or wellness products, you can return your items within 30 days of purchase for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Your Label
Once your request is submitted, we will provide a prepaid shipping label via email to ensure your gear returns to our warehouse safely.
Pack Your Items
Securely place your unused items in their original packaging, ensuring all tags are attached and the printed return slip is included inside the box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing